Comptant plus de 1900 employés dans le monde répartis sur 24 sites et 3 unités d'affaires différentes, le Groupe Kudelski vous propose de relever de nombreux et beaux défis professionnels.
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Stimulating. Motivating. Challenging.
Leveraging its long-standing expertise in securing digital content as well as fighting piracy, Kudelski Security, a division of the Kudelski Group, is a provider of cybersecurity solutions and services focused on protecting data, processes and systems for companies and organizations around the world, safeguarding their assets at a time of increasingly remote communications.
Référence : 14577
Date de publication : 19-11-2024
Senior Security Operations Manager.
Lieu : Madrid, Spain
Mission
Your Mission
You will be a key team member of our Managed Security Services Business. Your mission will be to ensure a seamless, global delivery of our flagship services offered by the Cyber Fusion Center. By leading one of the 24x7 delivery team, you will not only be involved in operations but also growing the regional MSS strategy and supporting our expansion.
The Manager leads a team of Tier1 and Tier2 Security Analysts to ensure the first level of delivery for all the Managed Security Services within the defined Service Level Agreements.
This role is the direct escalation path for issues in the CFC that need the immediate attention of senior level engineers or management. He/she is responsible for monitoring and ensuring we meet the Service Level Agreements (SLA) for our customers.
He/she monitors and reports on the performance of the CFC Operations and identify issues affecting service delivery through problem management approach.
Moreover, the MSS Operations Manager has the responsibility to recruit, grow and retain cyber security talents.
In addition to possessing technical knowledge, the MSS Operations Manager interacts extensively with MSS staff, customers, partners, and other Kudelski Security departments using polite professional etiquette.
Responsabilités
Overall Responsibilities:
The ideal candidate will be a demonstrated professional in operational services delivery. He/she is passionate about cyber security and is definitively customer oriented. He/she will like the “nuts and bolts” of long-term strategy with an emphasis on building and running a world-class MSS. He/she must be a self-driven, autonomous, and highly motivated proven technology professional. Based on his/her solid team lead experience, he/she will ensure the team is performing well and the motivation of the team members is ensured.
Exigences / profil
Qualifications & Experience
Experience & Skills:
Education:
Language:
Location/Travel:
Join us and be part of a rapidly growing company with locations in Switzerland, France, Spain and the United States and who leverages their unique history of innovation and engineering with a pragmatic view of client security, to adopt a different approach to cybersecurity and help change the security paradigm. When you join us, you'll be part of an industry leader that has a tremendous impact on how our clients approach Cybersecurity strategy.
If you love the challenge as much as the rewards and are ready to take your career to the next level, apply today.
Référence : 14577
Date de publication : 19-11-2024
If you love the challenge as much as the rewards and are ready to take your career to the next level, apply today.
