Skilled, Creative,
Commited.

Stimulating. Motivating. Challenging.

Leveraging its long-standing expertise in securing digital content as well as fighting piracy, Kudelski Security, a division of the Kudelski Group, is a provider of cybersecurity solutions and services focused on protecting data, processes and systems for companies and organizations around the world, safeguarding their assets at a time of increasingly remote communications.

Location: Madrid, Spain

Mission

Your Mission 

As part of the Kudelski Security's Managed Security Services department, your mission will be to help us provide the best services to our clients by participating in maintaining the service offered to the client to his highest level, continuously monitoring, improving our detection capabilities, and developing tools to automate such activities. 

If you: 

• Are passionate about cybersecurity and are constantly developing your knowledge
• Are at ease in a fast-paced environment and able to get out of your comfort zone
• Enjoy actively contributing to improving the services offered to clients
• Love having great security architecture discussions with clients
• Are motivated by working directly with customers

This position could be for you. 

Responsibilities

Your Responsibilities will be to: 

• Maintain and fine-tune security detection capabilities on the products we deploy to Clients
• Provide security guidance to our clients to improve the service quality and efficiency of our services and products for them
• Build up and maintain an in-depth knowledge of our products and services portfolio
• Serve as the subject matter expert for other teams internally to help drive continuous improvements and new services implementations
• Manage the delivery of our products and services to existing customers, monitor and improve the services provided to the customers by, for example, developing automation (scripting, liaise with DevOps internal capabilities)
• Technical Support Mastery: Offer unmatched technical guidance for tooling provided to the clients (detection coverage, pentest review, service quality)

This role involves: 

• Understand the business and environment of our customers
• Frequent contacts with customers at both technical and managerial levels
• Internal transversal interactions with various groups (operation, PMO, Sales, Detection Architects, DevOps…)
• Traveling up to 10% to customer’s site

Your aim is to play an active role in helping Kudelski Security to provide customers with the best experience through their journey into our Managed Security Service and ultimately make our customer’s lives more secure. 

Requirements / Profile

You are: 

• Team-player who is willing to iterate on our internal processes to improve our team and service’s efficiency
• At ease with solving complex problems
• Dynamic, with strong interpersonal and communication skills
• Autonomous, self-taught and transparent
• Able to handle and prioritize parallel tasks with multiple interfaces
• Fluent in English 

You have: 

• An engineering degree in technology / computer science or equivalent
• Experience with one or more of the following technologies: EDR/NGAV, SIEM, Vulnerability Scanning, 
• Proven experience in a client facing role
• Proven experience working as a network and security specialist (including packet and log data analysis)
• An in-depth understanding of information security industry forces and trends
• An excellent knowledge of the security product portfolio

These would be a plus: 

• OSCP, OSCE, GCIA, GCIH and other general security certifications
• Technical certifications on vendors’ product
• German, French or any other languages are an asset

Join us and be part of a rapidly growing company with locations in Switzerland and the United States and who leverages their unique history of innovation and engineering with a pragmatic view of client security, to adopt a different approach to cybersecurity and help change the security paradigm. When you join us, you'll be part of an industry leader that has a tremendous impact on how our clients approach Cybersecurity strategy. 

 
If you love the challenge as much as the rewards and are ready to take your career to the next level, apply today.   

Reference: 15371
Publication Date: 31-03-2025