Stimulating. Motivating. Challenging.
Kudelski Internet of Things (IoT), a division of the Kudelski Group, designs and delivers security technologies and services to support companies across the IoT value chain in creating sustainably secure innovations. In addition, it delivers asset tracking solutions for automotive retail and other industries.
Location: Phoenix, United States
Mission
The Sales Administration Assistant supports the IoT sales and operations team through various administrative tasks related to contract and agreement management, pricing, billing, invoice management, commission tracking, customer support, order processing, and revenue recognition. This role requires strong organizational skills, and the ability to collaborate effectively with internal departments, including legal, finance, IT, and Sales and operations. He/she reports to the IoT Sales Execution Team Leader and doesn’t supervise any people
Responsibilities
Operational
- Maintain accurate customer records, including contact information, account details, and contract signature dates within the CRM or database systems
- Support Contract and agreement management, new contract setup as well as termination process
- Ensure sales orders execution according to contracts, customers purchase orders and presales information by assuming a key user position from Customer Relationship Management (CRM) to Dynamics 365 (ERP)
- Ensure billings and invoice management through different tools
- Support outbound shipping process for US and Canadian customers
- Assume billings support to customers providing necessary information to ensure payment of relation invoices
- Assume revenue recognition depending on line of business and internal requirements
- Proactively communicate and provide support with sales team, operations and internal units to align ongoing commercial activities and sales process
Others
- Support internal transversal processes and reporting working with GL Accounting, Procurement, Accounts Payables, Project Management and Operations
- Update various files & database
- Suggest improvements and simplifications in his/her own work as well as for order processing and execution
- Implement process changes upon request from his/her management
- Other duties may be assigned
Requirements / Profile
- Minimum 3 years’ experience with Sales Administration in an international environment
- Mastering Excel
- Knowledge of an ERP (Microsoft 0365 ideally, AX2012 or NAV ) is an asset
- Strong resistance to pressure
- Evidence & capacity for a teamwork
- Able to deal with priorities and multitasking
- Key skills: Analytical - Proficiency in software tools - Attention to detail and accuracy – Problem solver – Coordination star
Reference: 15446
Publication Date: 29-04-2025
